Our ticketing software is used by clients throughout the UK and beyond, including by some of the largest theatres in London’s West End.

We need someone with a can-do attitude to provide customer service support and administrative assistance to effectively manage all incoming customer queries and requests.

This role is perfect for someone who is looking to make a difference to a thriving business with tons of potential. You’ll be a vital part of the team at a very exciting time for the business. As a key member of the Customer Success team, you will be the first point of contact for customer queries, mainly via email but occasionally online video and telephone as well, working closely with our support and technical teams to efficiently respond to, track, monitor and resolve all customer inbound queries in a timely manner.

Daily interactions with external customers and internal team members at all levels will help to deliver a valued customer care experience to support our client retention and satisfaction levels.

Further info here - https://www.reed.co.uk/jobs/customer-support-executive/54355904